598 Privacy Policy — How We Protect User Information
This privacy policy explains how the 598 platform collects, uses, stores, and protects the personal information of users in Malaysia. By using our platform, you agree to this policy. Please read the full document carefully.
Information Collected by 598
The 598 platform collects various categories of information when you register and use our services. This collection is necessary for the platform to operate securely and deliver the best experience to users in Malaysia.
Account Information
Your full name, date of birth, phone number, email address, and password provided during registration. This information is used to verify your identity and manage your account.
Payment Information
Records of deposit and withdrawal transactions in Malaysian Ringgit (MYR), including payment methods used such as local eWallets. Bank account or card numbers are not stored directly.
Device Information
Device type, operating system, web browser, IP address, and screen resolution are collected automatically to ensure optimal platform display and security.
Usage Data
Activity records such as games played, bets placed, access times, and navigation patterns. This data is used to improve the platform and personalise the user experience.
How is your information used?
Account Management and Verification
Your personal information is used to create, manage, and secure your 598 account. This includes identity verification prior to withdrawals, age eligibility checks, and account recovery processes where needed.
Financial Transaction Processing
Payment data is used solely to process deposits and withdrawals in MYR, verify transactions, and maintain accurate financial records for each user. 598 does not use this information for any other purpose.
Security and Fraud Prevention
598 uses usage data and device information to detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform. This includes monitoring for unusual login patterns.
Platform Improvements & Support
Anonymised usage data is used to understand how users interact with the platform, identify technical issues, and plan feature improvements. It also helps our support team resolve user issues more efficiently.
Cookies and Activity Tracking
The 598 platform uses cookies — small text files stored in your browser — to ensure a smooth and secure user experience. These cookies do not contain sensitive personal information.
598 uses several types of cookies. Session cookies automatically deleted when you close your browser and used to maintain your login status during an active session. Persistent cookies stored for a longer period and help the platform remember your preferences, such as your interface language. Analytics cookies collect anonymous usage data to help us understand how the platform is being used.
You can control or disable cookies through your browser settings. However, disabling cookies may affect certain features of the 598 platform, such as automatic login and saved user preferences.
Data Storage, Security & Sharing
Data Retention
All user information is stored on servers protected with encryption. Data is retained for as long as your account remains active and for any period required by law or operational necessity. Once an account is closed and the minimum retention period has been met, your personal data will be deleted or anonymised.
Technical Security Measures
598 employs a range of security measures, including data encryption in transit, strict internal access controls, and continuous system monitoring. That said, no system can guarantee absolute security, and users are also responsible for keeping their passwords safe.
Sharing Information with Third Parties
598 does not sell or rent users' personal information to any third party for marketing purposes. Information may be shared with payment service providers that process MYR transactions on our behalf, or with the relevant authorities when required by law. All third parties involved in processing user data are bound by strict confidentiality agreements.
User Rights and How to Contact Us
As a 598 platform user in Malaysia, you have certain rights regarding your personal data, all of which we fully respect.
- Right to Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction. You can also update your basic details directly through your account settings.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data. Such requests will be processed in accordance with applicable legal and operational requirements.
- Policy Changes: 598 reserves the right to update this privacy policy at any time. The latest version will always be available on this page. Continued use of the platform after any changes constitutes your acceptance of the updated policy.
For any enquiries relating to your data privacy or to exercise the rights above, please reach out to our team by email at [email protected]. You may also refer to the FAQ for further guidance.
Your data is safe with 598
We are committed to protecting the privacy of every user in Malaysia. Create your account with confidence and enjoy a safe, transparent sports entertainment experience.