598 Responsible Gaming — Your Guide to Safe and Healthy Play
598 is committed to the wellbeing of all its users. This page provides guides, advice, and self-control tools designed to keep your gaming experience enjoyable, manageable, and balanced with everyday life.
598's Commitment to Responsible Gaming
At 598, healthy entertainment starts with awareness and self-control. Our platform is built to deliver an enjoyable sports betting and gaming experience — but we believe that enjoyment only counts when it doesn't interfere with our users' daily lives, finances, or relationships.
598 takes a proactive approach to promoting responsible gaming. This means we don't just provide entertainment — we also equip users with the information, self-control tools, and support they need to stay in control. We believe every user deserves to make informed decisions about how they use this platform.
Our core principle is simple: gaming should be part of your leisure, not a source of stress or financial strain. If at any point you feel that gaming is taking over your life rather than the other way around, we encourage you to use the tools we offer or seek outside help.
Recognise the signs of risky gaming behaviour
Recognising early warning signs is an important step in maintaining healthy gaming habits. Here are some signs to watch out for:
Early Warning Signs
- Feeling anxious or restless when not playing.
- Using money set aside for essentials like rent or food to place bets.
- Frequently thinking about gaming even while doing other things.
Second Warning Sign
- Chasing losses by continually increasing your bet amounts.
- Lying to family or friends about your gaming habits or how much money you have spent.
- Neglecting work, family, or social responsibilities because of gaming.
Warning Sign #3
- Borrowing money or selling assets to fund your play.
- Feeling guilty or ashamed after a gaming session but going back to play again.
- Needing to wager increasingly larger amounts to get the same level of excitement.
Always Keep in Mind
Anyone can develop a gambling problem regardless of their background or experience. Recognising the issue is a sign of strength, not weakness. The sooner you act, the easier it is to regain control.
How to set healthy time and budget limits
Setting limits before you play is one of the most effective ways to keep your gaming experience positive. Here are some practical guidelines you can follow:
Time Limit
Decide how long you will play before starting a session and set a reminder on your phone. When the time is up, end the session even if you are winning. Avoid playing for more than two hours straight without a break. Playing while tired or stressed increases the risk of poor decisions.
Budget Limit
Set a maximum amount in MYR (RM) that you are comfortable spending per session and per month. Treat this money as an entertainment cost — like going to the cinema or dining out. Never play with money you cannot afford to lose. Once your budget limit is reached, stop and wait for the next session.
Self-control tools provided by 598
598 provides a range of tools to help users better manage their gaming activity. These tools can be accessed through your account settings.
Deposit Limit
Set a maximum daily, weekly, or monthly deposit amount in RM. This limit automatically keeps your overall spending in check without relying on willpower alone. Once a limit is set, the system will not allow deposits beyond that amount.
Breaks & Account Pause
If you feel you need a break from gaming, you can request a temporary suspension of access to your account for a set period — whether that's a few days, a few weeks, or longer. During this break, you will not be able to log in or make any deposits.
Self-Exclusion
For users who wish to stop entirely for a longer period, the self-exclusion tool allows you to request a permanent block on your account access or a minimum six-month exclusion. This is a more serious step designed to support those who need an extended break.
To activate any of these self-control tools, contact our support team by email at [email protected] or refer to the FAQ for a step-by-step guide.
Minor Protection & Responsible Gaming Balance
Child & Youth Protection
The 598 platform is for users aged 18 and above only. We take seriously our responsibility to ensure minors cannot access the platform. If you share a device with younger family members, we recommend that you:
- Always log out of your 598 account after each gaming session.
- Use a strong password and never share it with anyone.
- Using parental control software on shared devices.
- Never leave your account logged in when stepping away from your device.
Maintaining a Healthy Life Balance
Online gaming should be one of many recreational activities in your life — not the only one. We encourage all 598 users to:
- Schedule your gaming time so it doesn't overlap with work, family, or social commitments.
- Keep up with hobbies and other activities outside of online gaming.
- If you feel uncomfortable about your gaming habits, talk openly with someone you trust.
- Remember that game outcomes are random — no system can guarantee consistent winnings.
If you or someone you know needs professional help with a gambling problem, we encourage you to reach out to a qualified counsellor or mental health support service in Malaysia.
Need help or want to know more?
The 598 support team is ready to help you activate any self-control tool or answer questions about responsible gaming. You can also visit our FAQ section for more information.